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- What are e-Invoices and e-Receipts?
E-Invoices and e-Receipts are the digital versions of official invoices and receipts. They are generated electronically and sent to your registered email address in compliance with BIR regulations.
- When will this take effect?
Our dealership will begin issuing e-Invoices and e-Receipts for all transactions starting July 1, 2026.
- Are e-Invoices and e-Receipts valid?
Yes. They are BIR-compliant and legally recognized as official invoices and receipts, just like printed copies.
- When will I receive my e-Invoice or e-Receipt?
Your e-Invoice or e-Receipt is generated and sent to your email address after your payment has been processed. Depending on your email provider and network connection, it may take a few moments to appear in your inbox.
- I don’t have an email address. What should I do?
An active email address is required to receive your e-Invoice or e-Receipt. We encourage you to create one before visiting our dealership to help make your transaction faster and more convenient. If needed, our team can assist you in creating one during your visit.
- What if I don’t receive my e-Invoice or e-Receipt?
Please check your Spam, Junk, or Promotions folder first. If you still can’t find it, or if you accidentally deleted the email or no longer have access to your email account, please contact our Customer Relations Department at crd@toyotasantarosa.com.ph for assistance.
- Can I request a printed copy from the dealership?
In line with the transition to electronic invoicing, official invoices and receipts will only be issued electronically via email. However, you may print a copy yourself anytime for your personal records.